Waiter / Waitress

Be the face of award-winning dining experiences with one of the region’s fastest-growing hospitality groups.

Dubai
Full-time, Permanent

Be the face of award-winning dining experiences with one of the region’s fastest-growing hospitality groups.

Dubai
Full-time, Permanent

Job Description

As a Waiter / Waitress at The Lab Holding, you play a key role in creating memorable guest experiences. You’ll deliver warm, professional service, represent our brand values on the floor, and ensure every guest leaves satisfied and eager to return.

What You’ll Do

Guest Experience & Service

•⁠  ⁠Provide attentive, friendly, and professional service to guests
•⁠  ⁠Take accurate food and beverage orders and deliver them efficiently
•⁠  ⁠Ensure guest satisfaction throughout the dining experience
•⁠  ⁠Handle guest requests and concerns with confidence and care

Teamwork & Operations

•⁠  ⁠Work closely with kitchen and service teams to ensure smooth operations
•⁠  ⁠Follow service standards and timing during busy service periods
•⁠  ⁠Maintain clean, organized tables and service areas
•⁠  ⁠Support opening and closing duties as required

Standards & Presentation

•⁠  ⁠Maintain high standards of hygiene and personal grooming
•⁠  ⁠Follow health, safety, and service procedures
•⁠  ⁠Upsell menu items and promote specials when appropriate

Who You’ll Grow With

You’ll join a diverse and energetic front-of-house team where teamwork, learning, and growth are encouraged. Our service teams take pride in delivering exceptional hospitality every day.

What We’re Looking For

Experience

•⁠  ⁠Previous experience as a Waiter / Waitress or similar role preferred
•⁠  ⁠Experience in high-quality or high-volume restaurants is an advantage

Skills

•⁠  ⁠Excellent communication and interpersonal skills
•⁠  ⁠Strong customer-service mindset
•⁠  ⁠Ability to multitask in a fast-paced environment

Mindset

•⁠  ⁠Positive, team-first attitude
•⁠  ⁠Passion for hospitality and guest satisfaction
•⁠  ⁠Ability to work evenings, weekends, and holidays as required

What We Offer

•⁠  ⁠Competitive salary & service incentives
•⁠  ⁠Health insurance & paid leave
•⁠  ⁠Career growth & internal promotions
•⁠  ⁠Training & development opportunities
•⁠  ⁠Staff meals & team events

About The Lab Holding

The Lab Holding is a fast-growing hospitality group operating award-winning brands across the UAE and beyond. With over 400 team members and ambitious expansion plans across the GCC, we are shaping the future of lifestyle dining.

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Waiter / Waitress

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